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Infurn Complaint - ** WARNING **
Infurn Complaint

Infurn Complaint


MTMT's Picture Reviewed by MTMT

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** WARNING **


Our Credit Card was charged immediately, but Infurn will neither supply nor refund the goods.

We ordered an item in early 2013, but it never arrived. Concerned, I logged into their website.
The delivery time had been changed to November 2013, without us being notified!
In November 2013 the delivery time was extended again, to February 2014, again without notice.

Realising that the company was incompetent, we cancelled the order. Soon after we received a phone call trying to get us to not cancel. I politely insisted on cancelling the order.

Now, months later, we still have not received a refund.
Infurn is impossible to contact. I have left polite messages on their answering machine, and sent multiple emails, with no response.

UPDATE: We have recieved an email from Infurn a few MONTHS ago, promising a refund. The refund was not recieved, and follow up emails are ignored.


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